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FREQUENTLY ASKED QUESTIONS

HOW DOES SOONVIBES WORK?
WHAT'S A CHANNEL?
WHAT IS THE TALENT POOL?
QUESTIONS RELATING TO MUSIC CREATORS
QUESTIONS RELATING TO POINTS
QUESTIONS RELATED TO XP AND "TALENT HUNTER" BADGES

HOW DOES SOONVIBES WORK?

  • Who is this website for?

    Soonvibes.com is a service that caters for all artists, music lovers or professional who want to promote their tracks or discover new music. Tracks are evaluated blind, which means we do not know the track and artist before we rate it. Also the tracks are displayed in random order to maintain objectivity. An anti-cheat system is also in place to prevent fake ratings. The best tracks make it into the music charts which allows contact to be made with industry professionals (publishers, record labels, DJs, radio stations, etc).

  • Is it free ?

    Yes completely.

  • What makes Soonvibes different from other sites?

    On Soonvibes, the number of listens is irrelevant, only the ratings and comments are taken into account.
    What's more, the tracks are only rated in a random way. So it's not possible to ask your friends or your fans to come and rate your music.
    Lastly, the tracks are rated "blind", meaning we do not know the artist's name before we rate the track.

  • How works the detection of the best tracks?

    We use around twenty criterias to identify the best tracks. For examples:
    - "Like" / "Dislike"
    - Add to favorites
    - Add to playlists
    - Comments and semantic analysis
    - Shares
    - Average listening duration
    - Favorite tracks of users with badges "Verified artist" and "Talent Hunter"
    - etc

    We also use other criterias but we cannot reveal how works precisely our system. The most important thing is to boost the feedbacks of your tracks to reach at less 50 listens (with likes / dislikes) to simplify the analysis and detection.

  • How can I start with Soonvibes if I am artist / music producer?

    Upload your tracks on Soonvibes and get feedback on them (ratings and comments)
    VERY IMPORTANT: you must boost your tracks with FEEDBACK or FEEDBACK+ options (during the upload process) to receive quick feedbacks. With this options, you receive more feedbacks and then we can discover you easily !
    More infos about FEEDBACK and FEEDBACK+ here: http://www.soonvibes.com/en/offers/get-objective-feedback-your-tracks/

  • Can you explain me the points system and feedback system ?

    - WITHOUT POINTS: you can upload 1 track per week. You will receive feedback on your tracks.
    - WITH POINTS: you have unlimited uploads. You will receive feedback very fastly on your tracks

    To receive very fast feedback, simply activate FEEDBACK or FEEDBACK+ option with your points.
    To earn points, simply rate and comment the tracks in the rating system http://www.soonvibes.com/rating/

  • How are the tracks displayed in the blind rating system?

    In priority we always display tracks with FEEDBACK and FEEDBACK+ options. You must use points to activate these options. (read more).
    The display order of the tracks is random. We always promote the tracks that have received fewer ratings.

    We only display tracks in affinity with the ROOMs you selected in the blind rating.

  • What is a "playlist" and "favorites" ?

    The "playlist" brings together all the tracks you have added to your playlists, making them accessible in your personal space.
    The "favorites" is the fastest way to save a track for later on Soonvibes.

  • Is it possible to download tracks?

    Some tracks are free to download. 
    It depends on each artist. When they put their tracks online, the artist decides whether their tracks will be free to download or not.
    When a track is not free to download, the artist is able to provide a paid download link to their music (e.g. iTunes, Beatport, etc.). 
    It is important to understand that many artists display their tracks to collect feedback and improve and do not even want to sell it.

  • I came across a track being played illegally. How can I report it?

    Simply use the contact form to let us know.
    We will take the necessary measures to penalise internet users who do not respect the Soonvibes rules.

  • Are the comments moderated?

    No. But you can use the contact form to notify us of any abuse.
    We will take the necessary measures to penalise internet users who do not respect the Soonvibes rules.

  • Why I can't vote for the comments?

    You cannot vote for comments:
    - on the page of your track
    - if you rated less than 50 tracks
    - if your account was created less than 7 days ago

 

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WHAT'S A CHANNEL?

Channel is a music room dedicated to a community of an artist, media, brand, festival or label...

  • Who can create a channel?

    From june 2018, everyone will be able to create a channel in a few minutes for free. Examples:
    - Share your tracks with your own community to discuss about your last creations, remixes, bootlegs, mixes...
    - If you are a label, receive demos
    - Get feedbacks on your tracks from your friends and fanbase.
    - Create and organize your own contest: remix, creation, DJ...

  • What are the benefits of channels?

    Every channel offer its own opportunities. Sign on a label, play in festival, be playlisted in radio, broadcast your track for a Youtube video or videos advertising... Each channel proposes its own opportunities.

 

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WHAT IS THE TALENT POOL?

Presentation of the Soonvibes Talent Pool is explained here:
- General presentation: http://www.soonvibes.com/en/presentation-talent-pool/
- Detailed presentation: http://www.soonvibes.com/en/how-does-talent-pool-work/

 

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QUESTIONS RELATING TO MUSIC CREATORS

Are you an artist or DJ? What are the benefits to become a verified artist? All the answers are just below:

  • What does "Verified artist" badge mean?

    We verify manually some artists. They have a "verified" label on their artist profile.
    We only do that for the best artists. We identify them via our Talent Pool selection, winners of contests, our charts, etc...

    When you are verified:
    - your tracks are more visible (on home page, on dashboard for professionals, etc)
    - you earn points twice a month
    - you have a badge on your profile

  • What is the "Anonymous" function for?

    This feature is completely free and allows any music producer to test out their music while maintaining anonymity.
    Internet users rate and listen to the music without knowing the identity of the author and track. This function is very useful if you want to experiment with new sounds without any apprehension... You can test out your tracks without worrying about being criticised
    You can disable the anonymous function at any time.

  • Where can I see statistics and ratings for my tracks?

    Simply log into MY TRACKS, or directly on your music page. 

  • How can I edit/delete a track?

    Simply log into MY TRACKS and click on the track edit icon or the delete symbol.

  • How many tracks can I upload?

    - 1 upload per week max if you don't activate FEEDBACK or FEEDBACK+ option.
    - Uploads are unlimited if you activate FEEDBACK or FEEDBACK+ options on your tracks. Simply spend some points to activate these options and then you will receive feedback fastly.

  • I can't upload any track because I don't find the UPLOAD button

    Maybe you registered as a "Music Lover" instead of "Artist". To change this, please send us an email and we will change your profile.

  • Can Soonvibes store my tracks?

    Soonvibes is not a music storage service. Our service has been designed to collect feedback and to discover new talents.. 

  • What conditions are there for uploading music?

    - You must be the owner of the music rights
    - You must upload a complete track (so no audio loop, etc.)
    - You must comply with the Soonvibes rules

  • Is my track displayed constantly within the blind rating system?

    If you activate FEEDBACK or FEEDBACK+ promotion your track is displayed within the blind rating app until it receives 50 ratings. Then it still displayed but with very low priority... You can re-boost it using the "FEEDBACK" function.

  • In what resolution is my track displayed?

    128 kb/s to protect your creations from theft.

  • What can I do to get more ratings?

    You can use the different promotional options we offer: FEEDBACK and FEEDBACK+

  • I can't see one of my tracks present in the Soonvibes charts, why not?

    It must receive at least 30 ratings in order to appear in the charts.
    For instance, to be displayed in the "3 last months" charts you must receive at less 30 rates in the 3 last months. If you received only 28 rates in 3 months and 2 other rates more than 3 months ago, you won't be displayed in this charts (but you will be visible in the "12 last months" charts).
    In addition we don't display tracks uploaded less than 2 months ago.

  • How can I ask my friends to came and rate my tracks?

    At the moment this is not possible because they must rate the tracks randomly.
    This allows all users to give ratings objectively and avoid friends to give non objective feedbacks.
    The aim is therefore to receive objective scores without relying on friendship (since this distorts objectivity).
    Friends can however write a review and share music tracks.

  • ow often are the TOP charts updated?

    Every hour.

  • Can you explain me how work the moderation / objectivity of the feedbacks?

    All details about moderation and objectivity of ratings / comments is explained here:
    http://www.soonvibes.com/en/offers/objective-feedback-and-moderation/

 

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QUESTIONS RELATING TO POINTS

On Soonvibes, thanks to the points, you can access a number of premium services: promotion of your tracks (FEEDBACK, FEEDBACK+), musical opportunities, etc

  • What are the points for?

    The more you participate on Soonvibes, the more points you win. For example, rating and commenting on tracks brings you points. You can use these points for a number of actions such as testing out a track, promoting it, obtaining VST plug-ins, etc.

  • How do I earn points?

    You must rate and comment on tracks blindly. One rating brings points and a review of more than 100 characters brings many more points. You cannot win points by commenting outside of the blind rating system.

    You can earn points by voting for the comments (on the music pages)

  • What is FEEDBACK used for?

    This function allows you to receive feedback fastly on your tracks within the blind ratings system. Your track is displayed until you receive 50 ratings (along with comments).
    (read more)

  • What is FEEDBACK+ used for?

    FEEDBACK+ is the premium function to get feedback VERY FASTLY on your tracks. Your track is broadcasted in FIRST priority in the blind rating system. You will receive VERY fastly 50 rates (and also comments) in blind.
    (read more)

 

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QUESTIONS RELATED TO XP AND "TALENT HUNTER" BADGES

The more you rate tracks in a qualitative way, the more you increase your XP score. Once your XP level is very high and you have a minimum seniority on Soonvibes, you will obtain a "Talent Hunter" badge.This badge will allow you to have access to numerous privileges on Soonvibes.

If you are ranked at the top of the charts (30 last days), you can:
- participate in our next Talent Pool selection process
- create an official Soonvibes playlist published on our home page and promoted on all our social networks!

  • How to increase my XP score?

    You need to objectively rate and comment tracks. First of all, you need to correctly rate the FAKE tracks played in the blind rating system.

    We evaluate as well your ability to spot the high potential tracks (and in the same way, to negatively rate the bad tracks). Finally, we take into account the votes attributed to your comments. Your seniority and the total number of rated tracks impact as well your XP score.

  • How to obtain the "Talent Hunter" badge?

    You need to have a minium of seniority and have an XP level amongst the highest on Soonvibes

  • Is it possible to loose the "Talent Hunter" badge?

    In deed, it is possible: if you put some low quality feedbacks or by having other users over taking you with a higher XP level

  • What are the advantages of obtaining a "Talent Hunter" badge?

    - Reduced-price items in the SHOP section
    - Exclusive items in the SHOP section
    - Weighted rates improvement
    - A higher credibility on Soonvibes
    - Possibility to participate in the Talent Pool selection process
    - Many more advantages to come

  • What are the advantages to be ranked at the 1st position?

    If you are at the top of the "30 last days" charts, you can:
    - Participate in our next Talent Pool selection process
    - Create an official Soonvibes playlist published on our home page and promoted on our social networks
    - other advantages are coming...

  • How can I know if I am selected for the Talent Pool selection process, or official playlist?

    Our artistic director will contact you by email if you are selected.

 

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